Connectivity
SLAs suck: Seeking a service specification shift
"Our providers say they're meeting our contracted service level agreement (SLA), but our customers say the performance isn't there. Something doesn't add up." What are inflight connectivity SLAs measuring, and can they be used to hold suppliers accountable? Or should they be dispensed with completely?
paxex.aero
Next Gen JetWave antenna boasts boosted BizAv performance
Honeywell plans to offer a new version of its JetWave terminal solution for the business aviation market. Developed to connect on Inmarsat's JetConneX Ka-band network, the updated terminal expects to deliver improved performance with an eye towards the next generation of satellites in orbit.
paxex.aero
Starlink/JSX STC slips
The first plane is fitted and flying. The new SpaceX Starlink inflight connectivity system on JSX works, and the companies are excited to deploy it fleet wide. Alas, it does not appear they will meet the target timeline of having the system fully installed before the end of the year. The necessary Supplemental Type Certification (STC) remains pending with the authorities.
paxex.aero
Cabin Design
Korean Air speaks a new design language with A321neo launch
It’s out with the blue and in with the new as Korean Air revealed an updated cabin design for its Airbus A321neo fleet.
paxex.aero
Loyalty
Brazil's Azul Eyes Loyalty Partnership to Deepen Ties With JetBlue
Brazilian airline Azul could forge deeper ties with partner JetBlue Airways, CEO John Rodgerson hinted at last Thursday. The move could include adding frequent flyer reciprocity to the existing codeshare operations.
airlineweekly.com
Other Industry News
JetBlue snags second Heathrow slot
JetBlue appears to have secured a second permanent daily slot at London's Heathrow Airport beginning in Summer 2023. This allows the carrier to operate double daily flights into one of the most difficult markets to secure access.
paxex.aero
Could Allegiant deliver an interline win?
Allegiant typically operates any given route only on limited days of the week. For travelers looking to book a longer or shorter trip, the company loses out on that potential ticket sale. And, more importantly to the business model, it loses out on the associated hotel, rental car, and other ancillary bookings.
paxex.aero